Frequently Asked Questions

How do I know which product will best suit my application?

The logos that you will find with our products will help you to select the right one for you application.

Has BS5709 been revised?

The BS has been recently revised. There are no significant changes but some aspects have been clarified and there is a stronger emphasis on safety. The principle of providing the least restrictive option is still at the heart of the BS and providers are required to assess the extent of any restriction caused by users by the provision of a gate, kissing gate or stile on a public path or right of way. The BS provides a definitive national standard and is being adopted by an increasing number of councils. Centrewire meets all the requirements of BS5709.

Can Centrewire deliver?

We offer a nationwide delivery service. Alternatively customers may collect from our depot in Longton, Stoke-on-Trent by prior arrangement (as least 72 hours notice) Every delivery will require the assistance of the purchaser in off-loading, as many of our gates are heavy. Any special delivery arrangements, including height or width restrictions must be noted on all purchase orders. NOTE - ATTEMPTED DELIVERIES ARE CHARGEABLE.

How do I order products from Centrewire?

All purchase orders are required in writing, by post, fax or email. Please include on the purchase order the following information:

Full details of the products required.

Invoicing details - address, with postcode, contact name and telephone number.
Delivery details - address with postcode, contact name and telephone number.

We accept authorised purchase orders from all local authorities, government organisations and registered charities


For all other customers we accept all major debit/credit cards, payment by B.A.C.S transfer or we can issue a Pro-forma invoice.

Need more help?

For further advice or information on any of our products, please visit the FAQ’s or Contact Us sections of our website.